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9330 E State Route 350 64133-6505, Raytown
I agree the service is poor. They have a new manager that is not on top of her game.
No, not typical.
These questions come to patrons not to Applebee's
I spent 41 dollars just me ordered chicken alfredo to go, no sauce went back in and they wanted to charge me 70 cents and Robin got smart with me. Never got sauce. Left tip cause right thing to do
20 minutes... Give or take a couple of minutes
Where do you think the other glasses come from?
Being open till Midnight is awesome but Being open is Awesome. Thank you for taking the steps to move forward.
The bartender was wonderful thank you kaylynn 350 hwy. She is the truth.💯💯
Applebee’s has some good deals and great eats! I especially love the Oriental Chicken Salad. It was a huge portion! I couldn’t finish it all, even!
Over all was pretty good. Had to wait a few moments to be greeted and seated and the girl had a little attitude but our waiter was amazing and pleasant, very helpful, patient and respectful. Food seems to be too salty or too bland.... To me. But it's good. This is my favorite location
I went on 9/28/19 to the restaurant in raytown Samantha was my server. Initially service was good the waitress was attentive somewhat. But then when it was time to go I asked her for a box and I sat there and watched my watch while I was talking with my grandchild and it took her 15 minutes and she was still a no-show. So I asked the young man for a box and he gave me one.Initially I left a $2.35 tip because we got the 2 for $22 meal and we both drink water. I don't have much money but I did ask the manager to take the $2.35 off because I felt as though she wasn't worth that. Normally I have a better experience.
Been to this location twice now, and both times had a great time. Mother’s Day earlier this year and then today, Veterans Day. Even though the place was swamped, Bree took good care of us. Management, at least give her a couple of gold stars! Fellow Raytown residents or visitors, I see some of the reviews here, and I gotta lovingly tell you that it’s probably not really that big of a deal if something is a little late. In my experience, often times we are the ones that come with a bad attitude in the first place and refusing to take responsibility for ourselves, we look for someone to dish it out on. Show love. Show grace and be a peacemaker. Servers are people too, and everyone’s got a family to take care of. God bless,Jake the film guyPs. A free Veterans Day meal. It was great. Love this location. Will definitely keep coming back.
Our food was hot drinks good and our server Tim was awesome!!! Great time with my sis. Sunday afternoon well spent.
Really good service. Food was much better than it has been in years. Drink specials didn't taste watered down. Nice clean bathroom (which is important to me).
The only reason it has a start is because I wanted to let you all know that this has been the worst service ever. We love eating apple bee's but back home. The waitress took our food, dessert, and drink order all at the same time and didn't get my water until 20 minutes after. The only reason I got my appetizer was because I asked for it, 15 minutes after my water. My food was brought because I asked also, however there was no fork to eat it with. And dessert, the best part, was served on a dirty plate. Overall it was a terrible experience. To make matters worse, I ended up paying 20 dollars, the manager did discount stuff. Not worth your time or money
The food was great but the workers r soso
The food was good as usual. The service was not that good.
I’d give a lower rating if I could! I ordered 2 bourbon steaks medium rare to go and when we got back to the hotel the steak was very well done very over cooked so tuff a dog couldn’t chew it we had to throw them away wasted $60 there very disappointed! We’re in town because my mother’s best friend since fifth grade had a quintuple bypass and I wanted my mother to have a good night in the hotel with good food but that didn’t happen!!!!!!!
The service was above and beyond. The staff was on top of their game. My food was not what I wanted. They took good care of me still. My drank was on point all 4😜 Will come back. Good drank the rice and Pico was on point We had a big birthday party. We all left happy. Thanks too our two server's. I hope they see this. I Love 🎠ðŸ 😋
Good customer service reasonable prices.
Go elsewhere. Very poor service. Long wait times for everything. Bad waitress. Unattentive and hardly listened to what was said to her. Made numerous mistakes. All the waitress except one were more concerned with hanging out and socializing. Found hair on multiple plates of food brought to the table and had ribs delivered that were cold and FROZEN in the middle. Other guests seemed to be having similar problems from what I saw and overheard.Unacceptable. Will not return.
Poor service, bad attitudes. This place is despicable!! The ambiance is great but people skills are lacking.
I went out with my family last night and ordered 100 of there 25 cent wings spent a good $60. Service was great loved my waiter and the hostess they were great. But my whole house been sick since about 3am called talked to the manager and he didn’t even care was very unsympathetic told me he couldn’t do anything about it. I will never go to Applebee’s again.
Great service from the bartender I believe her name was Shasta food was delicious
I had to clean my own table. The food was ice cold. The most horrible experience in applebee ever. Wish I could give them -5 stars.
Got seated immediately but had to wait almost for our server to approach the table. Server didn't come but the "manager" did. Finally got our drinks and food ordered after 15 min of waiting. Server finally came after we ordered. Was told that because we had to wait so long our appetizer was free. Ordered chips and salsa but it wasn't free. Sad service and even sadder server.
Excellent lemondrop martini, and happy to report an atmosphere with a welcoming vibe
Sometimes I love you...sometimes I don't...please bring back bone in wings without all that crunch stuff....please make me some real fries...i know everybody tired of getting premade everything....all the "monosodiumglutamation" is tearing us all up. Please be the difference....
I like Applebee's. They have good food, good service, and good deals. I went with my boyfriend. We had sampler platter, chicken wings, fish and chips. They have really good fish and love the Blondie for dessert.
For a nice location the bathrooms were nasty. Very slow service. Took forever to get our food. And it was not rush hour. It was Monday around 3:30 in the afternoon.
Music was. Lovely. Enjoying nice dinner with my 4 daughters and friend. Great talk and atmosphere.
Great staff lovely atmosphere. Love the new penne pasta made my chicken boost with flavor
Bartender was on her A-game with customer service and mixed Bahama Mama! #HappyHour Got my all time faves chicken wonton tacos (limes on both ends), and we added bone-in buffalo chicken.Giving her a big shout out to being accurate, courteous, and all around on top of things! Kudos!!!
Very nice waiter gave my friend and I excellent service! Food was delicious.
This was by far the worst experience i have ever had at any restaurant. We had a big group about 20 to 25 people. It took about an hour to get drinks, our orders were not taken for at least 1 1/2 for food, I understand a big party can be overwhelming, but it was Saturday about 4pm and there were less people in the place than we had all together. They should have been prepared on a weekend. Then our food came out over the next hour so random, kids were starting to cry, and some of us adults considered it.(lol). It was hard to just walk away with that many friends and family in one place. But there was no organization, no seemed to be worried about the whole mess, no manager apologized. So i didn't mean to rant but i will never take my family to this Applebees again. And this was not our first time having large numbers there it was slow last time. But this was disappointing and out right embarrassing in front of our out of town guess. Sorry bout the rant.
Nice but slow service and okay food.
The food was good when it finally came. The drinks were not but the manager made sure to take care of us due to the horrible experience. Honestly he would be the reason we would go back
hostess is rude why would you want to eat somewhere when the people are rude... The waiter was nice so i thank her because the hostess sucked. Maybe you should pick better people for the front of the building if you want to keep business.
Couldn’t even eat my burger because the bread was falling apart . Also ordered pasta that barely had any sauce , and breadsticks were so hard they snapped in half . Waste of money..
The young lady at the takeout counter had a serious bad attitude. Should have just kindly left and went to another one closer to my home...
My wife and I went with our 4 month old for lunch. The place seemed dead and we thought we would get some good service. We waited several minutes at the door with no one to seat us. Eventually someone came and seated us. Our server was very attentive and nice. He did his best but it took 20 minutes before our appetizer arrived. The food followed the same pattern taking another 10 minutes after that to arrive. I wish I could remember the servers name but he was very attentive and apologetic about the wait time. The food was great but the kitchen needs some hustle, especially if you only have 4 tables in the whole place seated.
They are always very fast with my order and super friendly! My favorite place to get takeout in this area.
My sandwich had a straw wrapper in it; however, the service I had was great. They took care of the situation properly.
Not a very clean establishment. The service was not the best. Our appetizer took forever to arrive. I thought I would give the place one more chance since my last visit, due to convenience and close to home. I will not be back.
Ate lunch at Applebee's Grill in Raytown, Mo on January 2, 2020. Ordered BBQ rib plate. The ribs were terrible, the. rest room dirty. Will not return.
Got the steak and it was very overcooked. The mashed potatoes were very dry and supposed to be garlic but had zero garlic in them. I will definitely not be going back here. I recommend that you dont go either. You'll spend $60 for nothing
No one at the door to seat us when we arrived, no server to take our order. A gentleman in a coat came over to start our orders. Thanks! We appreciate you stepping up! Our regular server did show up with our food. No silverware...ugh...just not a good experience overall. Food was just ok. Not in a hurry to come back. Note attached photo, if you are not offered a Perfect Margarita your table will receive a free order of mozzarella sticks. We were not offered the margarita, but we didn't see the card until it was time to go.
I have never had a bad meal or Sangria from this place! Wait staff is also what makes me give it 5 stars!
Nastiest restaurant i've ever been to, i went monday afternoon for their all you can eat and got the double crunch shrimp and then their riblets which took 35 minutes like they had forgot and either they left my food out or reheated old food and ended up with food poisoning on tuesday along with wed.. i will NEVER be back to this applebee's, the first time i went over a year ago was a bad experience also but not nearly as bad as this past experience.
So ordered online and went to get food. Had to wait a few minutes before someone even came to help me as two other staff stood right by the door talking. I had to make sure my order was mine because the lady said a whole different name after asking me my name. Of course I checked to make sure I had every item I ordered but I didn't thoroughly check. Now by no way am I expecting the food to be an exact replica of the menu items (though it should be) but this is just a hot mess.. Nothing like the picture off the menu.
All the food was amazing this last trip. Usually there is one item that tend to be kind of lack luster and this time is was the soda for some reason. The service was a little slow. Looked understaffed though so no hard feelings. Overall usually a solid pick for a long lunch or dinner.
THE worst service experience in my entire life, Had a waiter named Marvin that was on a whole other planet then we were, literally took an hr to get our whole meal due to lack of service after repeatedly asking multiple staff members because we lost hope in our waiter, resorted to having to go get our own drinks from the bartender and then had to send food back to get warmed because our sides didn't come out correctly. Even after sending food back to the kitchen we still did not see a manager...Eventually we just chalked it up as a Loss and got our check (with absolutely nothing comp'd) and he gave us his homemade One hitter to sign our check with... NEVER go here. WE were so flustered from the experience we left our receipt so I couldn't do the online survey :/
Worst experience ever! Very short staff, unorganized,mediocre food and way too long for service . Customer service here was unheard of absolutely horrible
Food was awful as always i keep trying to give them a chance i use to go there often
Ordered doordash for parents. Steak was tough and Ceasars salad consisted of lettuce and croutons. They've always enjoyed appleebees before. We will not order from there again. Dissappointed...
The service was great, our server Marvin was respectful and patient. Our food was phenomenal and hot. Keep up the good work 😀 by the way, shout out to the bartender who was working lunch shift we had those $1 Mai Thai's and they tasted better than some full priced drinks I have ðŸ‘
Applebee's Raytown,Applebee's Raytown Missouri, Applebee's menu
9330 E State Route 350 64133-6505, Raytown
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